Delete Your Account

Purpose Career Guidance App

How to Delete Your Account

We respect your right to control your personal data. Follow the steps below to request deletion of your Purpose app account and all associated data.

1
Send a Deletion Request Email
Email us at support@purposecareerapp.com with the subject line "Account Deletion Request"
2
Include Your Account Information
In your email, include the email address associated with your Purpose app account so we can locate your data
3
Verification
We will send a verification email to confirm your identity and deletion request
4
Account Deletion
Once verified, your account and data will be permanently deleted within 30 days

What Data Gets Deleted

When you delete your account, the following data will be permanently removed from our systems:

Data Type Status Details
Account Information Deleted Name, email address, profile data
Assessment Responses Deleted All career assessment answers and results
Career Recommendations Deleted Personalized career suggestions and saved results
Preferences & Settings Deleted App preferences, location settings, saved searches
Payment Records Retained* Transaction records (required by law)
Important Note About Payment Records

*Payment transaction records are retained for 7 years as required by financial regulations and tax laws. These records are stored securely by our payment processor (Stripe) and include only transaction details, not your personal assessment data.

Deletion Timeline

Processing Time

Your account deletion request will be processed within 30 days of verification. You will receive email confirmation once deletion is complete.

What Happens After Deletion

Alternative: Delete Local Data Only

If you only want to clear data stored on your device without deleting your account:

1
Open Device Settings
Go to your phone's Settings app
2
Find Purpose App
Navigate to Apps > Purpose
3
Clear App Data
Tap "Clear Data" or "Clear Storage" to remove all local data

Note: This only clears data on your device. To fully delete your account and server data, please use the email request process above.

Contact Us

If you have questions about account deletion or your personal data, please contact us:

Email: support@purposecareerapp.com
Response Time: Within 48 business hours